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TheCoverGuys are committed to preserving the privacy of
all visitors to our website at http://www.thecoverguys.com.au/
Please read the following privacy policy to understand
how we use and protect the information that you provide
to us.
By registering or placing an order on this website, you
consent to the collection, use and transfer of your
information under the terms of this policy.
INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or order products or services
on http://www.thecoverguys.com.au/ you may be asked to
provide certain information about yourself including
your name, contact details and credit or debit card
information. We may also collect information about your
usage of our website as well as information about you
from messages you post to the website and e-mails or
letters you send to us. To maintain customer service
standards and to assist staff training, we may record
and monitor incoming calls.
USE OF YOUR INFORMATION
Your information will enable us to provide you with
access to all parts of our website and to supply the
goods or services you have requested. It will also
enable us to bill you and to contact you where necessary
concerning your orders. We will also use and analyse the
information we collect so that we can administer,
support, improve and develop our business. In
particular, we may use your information to contact you
for your views on our services and to notify you
occasionally about important changes or developments to
the website or our services. Further, where you have
consented, we might also use your information to let you
know by email about other products and services which we
offer which may be of interest to you. If you change
your mind about being contacted in the future, please
let us know.
DISCLOSURE OF YOUR INFORMATION
The information you provide to us may be accessed by or
given to third parties some of whom may be located
outside the European Economic Area who act for us for
the purposes set out in this policy or for other
purposes approved by you. Those parties process
information, fulfill and deliver orders, process credit
card payments and provide support services on our
behalf. We may also pass aggregate information on the
usage of our website to third parties but this will not
include information that can be used to identify you.
Where you have consented when providing us with your
details, we may also allow other companies in our group,
to contact you occasionally about products and services
which may be of interest to you. They may contact you by
e-mail. If you change your mind about being contacted by
these companies in the future, please let us know at via
our contact us page. Finally, if our business enters
into a joint venture with or is sold to or merged with
another business entity, your information may be
disclosed to our new business partners or owners.
Countries outside the European Economic Area do not
always have strong data protection laws. However, we
will always take steps to ensure that your information
is used by third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise
share, sell or distribute any of the information you
provide to us without your consent.
COOKIES
Cookies are small amounts of information which we may
store on your computer.
Unless you have indicated your objection when disclosing
your details to us, our system will issue cookies to
your computer when you log on to the site. Cookies make
it easier for you to log on to and use the site during
future visits. They also allow us to monitor website
traffic and to personalise the content of the site for
you. You may set up your computer to reject cookies by
following the relevant instructions which can be found
at www.aboutcookies.org. In that case, you may not be
able to use certain features on our site.
SECURITY AND DATA RETENTION
We employ security measures to protect your information
from access by unauthorised persons and against unlawful
processing, accidental loss, destruction and damage. We
will retain your information for a reasonable period or
as long as the law requires.
ACCESSING AND UPDATING
You are entitled to see the information held about you
and you may ask us to make any necessary changes to
ensure that it is accurate and kept up to date. If you
wish to do this, please login to the website and update
your information accordingly.
CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be
posted to the website and, where appropriate, through
e-mail notification.
CONTACT
All comments, queries and requests relating to our use
of your information are welcomed and should be email to
us via the contact us page on the website.
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